---
title: "How to update your paid subscription settings"
updated: 2026-06-25
---

# How to update your paid subscription settings

> Available on **paid beehiiv** plans.

The **Settings** tab within Tiers contains account-level configuration for your paid subscription program, including the main enable toggle, checkout options, subscriber email reminders, and account-level actions.

To access these settings, go to **Subscriptions > Tiers**, then click the **Settings** section.  
  
![](https://beehiivhelp.zendesk.com/hc/article_attachments/41479806224279)

> **Notice**
>
> The Paid Subscriptions area has been redesigned. If your navigation looks different from what you remember, see [How to navigate the redesigned paid subscriptions area](https://beehiivhelp.zendesk.com/hc/en-us/articles/41454831643799) for a full map of where everything moved.

---

## Enable paid subscriptions

The **Enable paid subscriptions** toggle controls whether new readers can purchase a paid subscription.  
  
![](https://beehiivhelp.zendesk.com/hc/article_attachments/41479804213015)

When this toggle is off, readers cannot initiate new paid subscriptions, but existing active subscribers are not affected. Their access and billing continue as normal. To stop billing for existing subscribers, you must cancel their subscriptions directly in your connected Stripe account.

---

## Checkout and subscriber experience

These settings control how subscribers interact with your checkout flow.  
  
![](https://beehiivhelp.zendesk.com/hc/article_attachments/41479806225559)

### Enable Apple Pay

Adds Apple Pay as a payment option on your Upgrade Page and in your Website Builder pricing blocks. Whether Apple Pay appears to a given subscriber depends on their browser and device. It is available on Safari and supported Apple devices.

### Collect tax IDs

When enabled, subscribers can optionally provide a tax ID during checkout when upgrading to a paid subscription. The ID is saved to your connected Stripe account. To have tax information automatically added to invoices, complete [Stripe Tax onboarding](https://docs.stripe.com/tax/set-up) within your Stripe account.

### Allow multiple recurring subscriptions

When enabled, subscribers can hold multiple recurring tier subscriptions at the same time. When disabled (the default), purchasing a new recurring subscription replaces any existing recurring subscription, regardless of tier.

> **Tech Note**
>
> This setting does not affect one-time or pay-what-you-want purchases.

### Customize payment methods

Additional payment methods beyond card and Apple Pay can be enabled in your Stripe settings for use on Stripe's external checkout page. See [Setting up a Stripe account for paid subscriptions and digital products](https://beehiivhelp.zendesk.com/hc/en-us/articles/12643795789335) for details.

> **Tech Note**
>
> Additional payment methods configured in Stripe are only available on Stripe's external checkout page and are not available in Website Builder pricing blocks.

---

## Import paid subscriptions from Stripe

Use this tool to migrate existing paid subscribers from a previous platform's Stripe account to your beehiiv-connected Stripe account, with uninterrupted billing. Click on **Start migration** to begin.  
  
![](https://beehiivhelp.zendesk.com/hc/article_attachments/41479806226199)

> **Tech Note**
>
> The migration tool copies active subscriptions into your beehiiv-connected Stripe account, but does not automatically cancel billing in your previous platform or Stripe account. After completing the migration, manually cancel active subscriptions in your old account to avoid charging subscribers twice. See [Troubleshooting paid subscription issues](https://beehiivhelp.zendesk.com/hc/en-us/articles/39165102555927) for platform-specific steps.

---

## Upsell emails

The upsell email is an automated reminder sent to free trial subscribers before their trial ends, prompting them to add a payment method and continue as a paid subscriber.

This section shows whether an upsell email is currently **Active**. Click on **Edit free trial email** to customize the subject line, content, and timing of the email.  
  
![](https://beehiivhelp.zendesk.com/hc/article_attachments/41479804219543)

Upsell emails only apply to free trials where no credit card was required at signup. Paid trials always require a card, so no upsell email is sent for those. See [How to customize paid subscription offers](https://beehiivhelp.zendesk.com/hc/en-us/articles/28625118674711) for details on configuring free trial offers.

---

## Paid trial reminder emails

The paid trial reminder email is an automated message sent to paid trial subscribers before their trial period ends, notifying them of their upcoming standard billing charge.

This section shows whether a paid trial reminder email is currently **Active**. Click on **Edit paid trial email** to customize the content and timing.  
  
![](https://beehiivhelp.zendesk.com/hc/article_attachments/41479806230167)

---

## Cancellation actions

This section contains irreversible account-level actions. Both options are permanent and cannot be undone.  
  
![](https://beehiivhelp.zendesk.com/hc/article_attachments/41479804220439)

**Cancel paid subscriptions:** Cancels all active paid subscriptions in Stripe and downgrades all paid subscribers to the free tier.

**Disconnect Stripe account:** Removes the connection between your beehiiv account and your connected Stripe account. All tiers and pricing will be permanently deleted, and all paid subscribers will be downgraded to the free tier.

---