Moderating your community for owners & admins

Healthy communities need fast, effective moderation. beehiiv gives you three layers: automated moderation that works for you around the clock, inline moderation anywhere in the community (remove a post or comment on the spot), and the Discussions page in your dashboard, where reports queue up for review.
 

Admins and moderators don't need the dashboard for day-to-day cleanup. From any post or comment's action menu in the community itself:

• Remove a post or comment (with an optional reason). Removed comments show a deleted placeholder in the thread.
• Close comments or hide comments on a post. See Creating, pinning, and managing posts.
• Pin what deserves attention instead of what's loudest.

Any member can report a post or comment they think breaks your rules (except their own content):

1. They open the content's 3 dots menu and select Report post (or Report comment).
2. They can add an optional reason.
3. They see a confirmation that your team will review it.

Each member can report a given piece of content once. Reports on the same content are grouped together in your queue.

If a member has already reported something and nothing changed, they can check I have reported this multiple times before when reporting again. They'll see the option to Report to beehiiv, which sends the report (with a link to the content) directly to beehiiv. This gives your members a safety valve even if a report slips through your queue.

1. In your beehiiv dashboard, open Community from the left navigation, then select Discussions.
2. Open the Reported tab. A badge on Discussions shows your pending report count.
3. Filter by Pending or Resolved, and by content type (Post or Comment).

Each row shows the content, its author, how many reports it has received, and when it was last reported. Select a row to see the full report details.

For each report, choose one of three resolutions:

• Mark as resolved: All reports for this content are marked resolved. No further action is taken. Use this when the content is fine.
• Delete content: The reported content is removed from the community.
• Ban from community: The author is removed from the community and cannot rejoin unless you allow it. 

If direct messages are on, members can also report messages. Open the DM messages tab to see each reported message with its sender, reporter, reason, and time. The same three resolutions apply: mark as resolved, delete the message, or remove the sender from the community.

You're not moderating alone. Every post, comment, and direct message in your community is automatically reviewed against beehiiv's content policies. What happens next depends on severity:

• Severe violations (for example, hate speech, violence, or sexually explicit content): These are removed from your community by beehiiv automatically, and beehiiv takes action on the account that posted them. You don't have to see this content or act on it.
• Lower-severity issues (for example, spam or profanity): These are reported to you automatically. They appear in your reports queue like any member report, with beehiiv as the reporter and violation of the Acceptable Use Policy as the reason. The content stays visible until you decide: resolve it, delete the content, or remove the member.
• Everything else: Everything else is left untouched. No action is taken on the content or the member.

The Posts & Comments tab lists your community's content in one place, so you can moderate proactively instead of waiting for reports:

• Remove any post, with an optional reason (for example, off topic) that's visible to other admins.
• Post directly to any space from here ("Write something to your community…") when you want to steer the conversation.

Moderation is easiest when the rules are visible: pin your community values and guidelines as a post on day one so removals never feel arbitrary. For a starter guidelines template and escalation framework, check out these resources from beehiiv's head of community.